Langvue

Troubleshooting

Audio is not detected

Review browser permissions and media compatibility when audio is unavailable.

Last updated

Why this happens

Some pages may restrict audio capture or extension access. Browser permission prompts can also block media detection until approved.

What to try

Use these checks before contacting support.

  1. Step 1

    Start playback before opening the extension panel.

  2. Step 2

    Approve any browser permission prompts.

  3. Step 3

    Try refreshing the media page.

  4. Step 4

    Test another supported media page to isolate whether the issue is site-specific.

Need help from support?

If this article did not solve the issue, contact support with the page URL, browser version, and what you already tried.